Updated July 1, 2021
Who we are
Resell Genius takes data privacy seriously. This privacy policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights. If you have additional questions, please contact us using the information found on our “Contact Us” page.
What we collect and track
We only collect information about you if we have a reason to do so — for example, to provide our services, to communicate with you, or to make our services better.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for the required number of years for tax and accounting purposes. This includes your name, email address, billing address, and shipping address.
We will also store comments or reviews if you choose to leave them.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
We use cookies to help maintain and run our site, and to provide our visitors and customers with personalized and convenient services.
If you leave a comment on our site you may opt-in to saving your name email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We also may use cookies to track abandoned carts and to verify if a customer has opted in to receive our newsletter.
We and our third-party partners may also use cookies and other similar tracking technologies, such as pixels and web beacons, to gather information about your activities on our site in order to provide you with targeted advertising based on your browsing activities and interests and to help us improve our overall service to our customers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who on our team has access
Members of our team have access to the information you provide us. For example, Administrators can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Who we share your data with
We share information with third parties who help us maintain and run this website, and who may help us deliver our services to our end-users and customers; this includes marketing and advertising, payment gateways, shipping providers, and third-party embeds. We will not share your data with any other 3rd parties other than those who are strictly used to help us maintain and run this site, including those mentioned in this Privacy Policy, and we do not sell your data.
We may partner with third-party advertising networks, exchanges, and social media platforms (like Google) to display advertising on our site or to manage and serve our advertising on other sites.
We and our third-party partners may use cookies and other similar tracking technologies, such as pixels and web beacons, to gather information about your activities on our site in order to provide you with targeted advertising based on your browsing activities and interests. For more information about how we and our third-party partners use cookies, please refer to the Cookies section.
Automattic is the parent company for the majority of the third-party partners and providers that we work with. For example, Automattic owns: WordPress, WooCommerce, Jetpack, and MailPoet. They also manage WooCommerce Tax & Shipping Plugin, and the Pay by Paypal block.
View Automattic Privacy Policy here
View MailChimp privacy policy here.
Payment Gateways
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Marketing & Email Communications
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails that you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
We send emails through the MailPoet sending service and MailChimp. You can read their full privacy policies by clicking their respective hyperlinks above.
No identifiable information is otherwise tracked outside this website except for the email address.
Customers and Visitors who have opted-in to our marketing emails can opt-out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages.
How long we retain your data
We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine the retention period:
- Whether we have a legal or contractual need to retain the data.
- Whether the data is necessary to provide our services.
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
What rights you have over your data
If you have an account on this site, have made a purchase, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Other
Do not track
Certain state laws require us to indicate whether we honor “Do Not Track” settings in your browser. Resell Genius adheres to the standards set out in this Privacy Policy and does not monitor or follow any Do Not Track browser requests.
Changes to this policy
We may change this privacy policy at any time and from time to time. The most recent version of the privacy policy is reflected by the version date located at the top of this privacy policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy.
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